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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
I love giving personalized gifts and tight this one would be cool to try for hubby's father's day this year. I was worried about the quality and sizing - but I received the shirt today and gave it to him early - and he LOVES it!
I'm so happy bc the size was perfect.
He said the fabric was soft and light and it felt durable. The photos of our fur babies were perfect!
It arrived within 2-3 weeks.
My only issue is the shipping packaging was just a plastic wrap... For such a beautiful piece of work, it really should be protected better. The wrap had a hole in it from rough shipping... But thankfully was not damaged.
Thank you for such a beautiful gift!
I bought this ornament for a neighbor that had lost Jack a few months ago. She ABSOLUTELY LOVED her ornament and couldn't say enough about it
You never know what you are going to get when you order from a social media ad. Gecko Custom DID NOT disappoint. I couldn't be happier with how these shirts turned out. I order two and both fit to size and the print quality is better than I expected. Hubs said he really likes the material as well. Thank you Gecko!!! You really made the Decker family happy!
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What I received was exactly as pictured! Shipped fast too! This is a great gift idea!
