Shipping policy

At PopCustomized, we are committed to delivering your orders safely and on time. Please review our shipping terms below:

⏱ Processing Time

  • All orders are processed within 1–3 business days.

  • For customized or personalized items, processing may take 3–5 business days.

  • Orders are not shipped or delivered on Sundays or public holidays.

🚚 Shipping Time & Methods

  • Standard Shipping: 7–14 business days (depending on destination).

  • Express Shipping: 3–7 business days (available for selected products).

  • Delivery times are estimates only and may vary due to customs clearance or unforeseen delays.

💰 Shipping Fees

  • FREE Worldwide Shipping on orders over $59 (after discounts).

  • Orders under $59: flat rate $6.99.

🌍 Shipping Coverage

We ship to the United States, Canada, United Kingdom, Australia, most EU countries, and selected international destinations.
Please note: Some oversized or restricted items may not be eligible for certain regions.

📍 Address & Delivery

  • Please ensure your shipping details (name, address, postal code, phone number) are accurate.

  • We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).

  • If you are not available at the time of delivery, your local courier may leave a notice for pickup.

🔎 Order Tracking

Once your order has been shipped, you will receive an email with tracking details. You can also track your order directly on our website.

⚠ Important Notes

  • Shipping times are estimated, not guaranteed.

  • During peak holidays (e.g., Valentine’s Day, Christmas, Mother’s Day), processing and shipping may take longer.

  • Customs duties or taxes (if applicable) are the buyer’s responsibility.

  • PopCustomized is not responsible for delivery delays caused by incorrect addresses, customs clearance, or force majeure events.

📩 For further assistance, please contact our support team at support@popcustomized.com.